If you are not 100% satisfied with your purchase, you can return the product in its original packaging within 14 days of purchase with receipt and get a full refund or exchange. Refunds will only be applied to your original method of payment which the product was purchased.
Goods returned opened may be exchanged or refunded to a gift card after the integrity of the product has been evaluated. Used, damaged or soiled returns will not be accepted.
Some items are non-refundable and non-exchangeable. These include
- All clearance items
- All Special Orders
- Litter Pans
- Pet Beds
- Cat Trees
Paws-N-Shop reserves the right to limit or decline returns and exchanges.